Baroness Dido Harding answers question form media about the track and trace app

The video discusses the challenges and improvements in the testing service, focusing on turnaround times and the importance of speed in isolating contacts. It highlights current performance statistics, efforts to enhance efficiency, and the commitment to continuous improvement based on user feedback.

What percentage of tests were returned within 24 hours according to the speaker?

• 64%

• 84%

• 94%

• 74%

Why is it important to improve the turnaround time for tests?

• To improve the accuracy of tests

• To increase the number of tests conducted

• To ensure faster isolation of contacts

• To reduce the cost of testing

What progress has been made in the last few weeks regarding testing?

• Expanded testing to more regions

• Reduced the cost of testing

• Improved turnaround times for testing

• Increased the number of testing centers

What is the speaker's commitment as the service begins its first full day?

• To reduce the number of tests

• To listen and learn from feedback

• To increase the cost of testing

• To limit testing to specific areas

What does the speaker acknowledge about the initial phase of the service?

• It will be limited to a small group

• It will not require any feedback

• There will be some initial challenges

• It will be flawless from the start