CLEAN : Coronavirus: Paris-Orly airport virtually deserted on eve of closure

The video tutorial discusses the dynamics between individuals, focusing on how interactions and relationships are formed and maintained. It provides insights into effective communication and understanding between people.

What is the primary focus of interpersonal communication?

• To promote products and services

• To facilitate understanding between individuals

• To convey information to a large audience

• To entertain people

Which of the following is NOT a key element of effective communication?

• Ignoring feedback

• Clear articulation

• Active listening

• Empathy

Why is empathy important in communication?

• It helps in understanding the other person's perspective

• It makes you appear more intelligent

• It is not important in communication

• It allows you to dominate the conversation

What role does feedback play in communication?

• It disrupts the flow of conversation

• It helps in clarifying misunderstandings

• It is unnecessary in most interactions

• It only benefits the speaker

How can active listening improve communication?

• By making the conversation one-sided

• By ensuring you understand the speaker's message

• By showing disinterest in the speaker

• By allowing you to plan your next response