Credit Suisse Chairman to Shareholders: 'Truly Sorry'

The speaker addresses an unexpected and disappointing situation, expressing understanding of the audience's emotions. They discuss the efforts made to rectify the situation, the challenges encountered, and the regret of not having enough time to succeed. The speaker concludes with an apology for the loss of trust and the impact of past actions.

What emotion does the speaker acknowledge as shared by both parties?

• Excitement

• Joy

• Sadness

• Indifference

What did the speaker wish to do with their energy and efforts?

• Turn the situation around

• Ignore the situation

• Create new plans

• Celebrate success

What does the speaker express regret about?

• Ignoring the situation

• Being too successful

• Not having enough time

• Having too much time

What does the speaker apologize for in the final section?

• Not apologizing sooner

• Being too optimistic

• Losing trust over the years

• Gaining too much trust

What accumulated over the years according to the speaker?

• Trust

• Happiness

• Wealth

• Loss of trust