VOICED: MumbaiÕs lunchbox delivery-men moving with the times

The video explores the traditional lunch delivery system of Mumbai's dabbawalas, who transport meals across the city using a unique coding system. Despite their century-old success, they face challenges adapting to modern technology and language demands. To overcome these, dabbawalas are learning IT and English skills, hoping to sustain their business in a changing India. The video highlights their journey from traditional methods to embracing new skills for future growth.

What is the primary method used by dabbawalas to ensure timely delivery of meals?

• An intricate coding system

• Advanced GPS technology

• Mobile applications

• Verbal communication

What is one of the main challenges faced by dabbawalas in recent times?

• Decline in home-cooked meal popularity

• Lack of transportation options

• Difficulty in reading English addresses

• Increased competition from fast food chains

How are dabbawalas adapting to the modern multicultural environment?

• By offering discounts on their services

• By partnering with technology companies

• By learning new languages and IT skills

• By reducing their delivery areas

What personal benefit does Santosh see in learning English?

• He can start a new business

• He can teach his children

• He can travel abroad

• He can write a book

What is the hope of the dabbawalas for the future of their profession?

• To switch to digital delivery methods

• To retire early

• To expand internationally

• To continue thriving with new skills