Qantas Airways Sued for Allegedly Selling Seats on Cancelled Flights

Qantas Airways Sued for Allegedly Selling Seats on Cancelled Flights

Assessment

Interactive Video

Business, Architecture

University

Hard

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The transcript discusses a scandal involving Qantas selling tickets for flights that were already canceled, leading to a lawsuit by the Australian consumer body, A Triple C. Qantas delayed informing ticket holders and faced criticism for canceling unredeemed flight credits. The government is implicated due to blocking Qatar Airlines' application to increase capacity, which would have lowered prices. Additionally, the Prime Minister's son has a membership to an exclusive lounge, adding to the controversy.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the main issue that led to the ACCC filing a lawsuit against Qantas?

Qantas overcharging for tickets

Qantas delaying flight schedules

Qantas selling tickets for canceled flights

Qantas losing customer data

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How did Qantas respond to the lawsuit regarding flight credits?

By offering discounts on future flights

By issuing public apologies

By increasing flight frequencies

By removing the expiry date on flight credits

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the public's reaction to Qantas's response to the lawsuit?

They were satisfied with the response

They were skeptical about the timing and authenticity

They were unaware of the response

They were indifferent to the response

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What action did the government take that was influenced by Qantas?

Reduced taxes on Qantas

Increased subsidies for Qantas

Blocked Qatar Airlines from adding more flights

Approved more flights for Qatar Airlines

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What additional controversy was mentioned involving the Prime Minister's son?

He was given a free Qantas flight

He was appointed as a Qantas board member

He received an invite-only membership to the Chairman's Lounge

He was involved in a Qantas advertisement