Advanced Chatbots with Deep Learning and Python - Chatbots in Business

The video discusses the advantages of using chatbots in business, focusing on lead qualification, lead nurturing, and data mining. Chatbots enhance lead qualification by providing personalized experiences, assist in lead nurturing by maintaining customer engagement, and support data mining by analyzing customer interactions to improve product recommendations.

What is one of the main benefits of using chatbots for lead qualification?

• They offer a personalized experience.

• They reduce the need for human interaction.

• They provide a generic experience.

• They automate customer service.

How do chatbots assist in lead nurturing?

• By limiting customer queries.

• By providing discounts to customers.

• By maintaining a cycle of interaction with customers.

• By ending the customer interaction quickly.

What is a potential outcome of effective lead nurturing by chatbots?

• Customers never return.

• Customers may return after a few months.

• Customers are confused about products.

• Customers are discouraged from buying.

How does data mining benefit chatbots in business?

• By reducing the number of products available.

• By ignoring customer preferences.

• By storing irrelevant data.

• By recommending better products based on customer needs.

What can chatbots do if a customer is not satisfied with a product due to lack of warranty?

• Stop interacting with the customer.

• Recommend a product with a warranty.

• Recommend a similar product without warranty.

• Ignore the customer's concern.