Delta CEO Wants to Make Wi-Fi Free on Planes, But He Can't

The transcript discusses the challenges and efforts related to Wi-Fi availability on airplanes, including the technical limitations and the CEO's push for free Wi-Fi. It also covers the debate on allowing cell phone use during flights, with Delta's firm stance against it. Additionally, the transcript highlights Delta's initiatives in building and modernizing airports across the USA, addressing the outdated infrastructure.

What is one of the main reasons the CEO believes Wi-Fi should be free on airplanes?

• It would improve customer loyalty.

• It would reduce flight delays.

• It would increase ticket sales.

• It is already free in most other places.

Why does the CEO refer to the Wi-Fi service provider as 'no go'?

• Because the service is often unavailable.

• Because the service is too expensive.

• Because the service is too slow.

• Because the service is unreliable.

What is the CEO's position on allowing cell phone calls on airplanes?

• He supports it to improve communication.

• He is against it due to potential disturbances.

• He supports it only for business class.

• He is neutral and leaves it to the FCC.

What is one reason the airline is building new airports?

• To reduce flight times.

• To improve the passenger experience.

• To increase the number of flights.

• To lower ticket prices.

Which airport is being modernized by the airline?

• Heathrow

• JFK

• LaGuardia

• O'Hare