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The video introduces the concept of using polite language, exemplified by the phrase 'I say please.'

Why is it important to use polite language in communication?

• It is a sign of weakness.

• It makes conversations longer.

• It helps in building better relationships.

• It confuses the listener.

What is a common misconception about using polite language?

• It is a sign of weakness.

• It is unnecessary in formal settings.

• It is universally appreciated.

• It is only for personal conversations.

What effect does using the word 'please' have in a conversation?

• It shows the speaker's authority.

• It makes the speaker appear demanding.

• It shortens the conversation.

• It conveys respect and politeness.

How can using 'please' impact the listener's response?

• It has no impact.

• It makes them more likely to refuse.

• It encourages a positive response.

• It causes confusion.

In which situation is using 'please' most beneficial?

• When making a request to a friend.

• When giving orders to subordinates.

• When talking to oneself.

• When writing a diary entry.