Delta CEO Apologizes as Flight Cancellations Mount

Delta Airlines faced a major crisis due to a power failure in Atlanta, leading to the cancellation of over 1000 flights. Passengers experienced significant delays and issues with food vouchers, particularly at Heathrow Airport. The incident raised questions about Delta's backup systems and drew comparisons with other airlines like Southwest. Financially, the impact was minimal, with investors largely shrugging off the incident. The situation highlights ongoing challenges in the airline industry, including competition from low-budget carriers.

What was the primary cause of the flight cancellations at Delta Airlines?

• A strike by the airline staff

• A power failure in Atlanta

• A fuel shortage

• Bad weather conditions

What was one of the immediate responses by Delta Airlines to the passengers' frustration?

• Providing snacks and beverages

• Upgrading seats

• Issuing refunds

• Offering free flights

What operational issue did Delta face during the crisis?

• Overbooked flights

• Technical glitch in aircraft

• Insufficient staff

• Lack of a backup system

How did the crisis impact Delta Airlines financially?

• Loss of investor confidence

• Rise in stock prices

• Increased market share

• Expansion of flight routes

Which low-budget airline was mentioned as not having similar issues as Delta?

• JetBlue

• Southwest Airlines

• American Airlines

• Ryanair