Delta under investigation following delays, cancellations

Delta under investigation following delays, cancellations

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Delta Airlines is facing difficulties recovering from a global tech outage, unlike other US airlines. The airline is under investigation by Transportation Secretary Pete Buttigieg to ensure passenger care. Many passengers face cancellations, delays, and poor service, with some stranded at airports. The cybersecurity firm Crowdstrike is linked to the outage, and Delta is urged to comply with passenger rights. CEO Ed Bastian expects recovery in a few days, but luggage issues persist. Volunteers are assisting affected passengers.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main reason for the investigation into Delta Airlines?

To assess Delta's financial stability

To evaluate Delta's customer service quality

To verify Delta's compliance with passenger care

To ensure passenger safety during flights

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary issue caused by the Crowdstrike outage for Delta Airlines?

Increased fuel costs

Loss of customer data

Flight cancellations and delays

Pilot shortages

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What action is required by airlines according to the passenger bill of rights?

Upgrade passengers to first class

Offer compensation for disruptions

Provide free meals during delays

Ensure on-time departures

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is Delta Airlines struggling with, according to the third section?

Fuel supply issues

Crew tracking system

Aircraft maintenance

Customer service training

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who is assisting stranded travelers at Atlanta's airport?

Delta Airlines staff

Airport security

Local police officers

Volunteers