What was one of the first actions taken by the speaker after the 9/11 tragedy?
Kenneth Chenault: 9/11 Challenged Us at the Highest Level

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5 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Conducting a market survey
Gathering the management team
Launching a new product
Organizing a charity event
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Where did the speaker gather employees to discuss the company's future?
Brooklyn Bridge
Madison Square Garden
Times Square
Central Park
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What was the speaker's message to employees about American Express during the crisis?
The company would be sold
The company would overcome the challenges
The company would shut down
The company would relocate
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which leadership maxim did the speaker adopt from Napoleon?
Lead with fear
Define reality and give hope
Always be cautious
Profit over people
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What qualities did the speaker emphasize as crucial during the layoffs?
Aggressiveness and secrecy
Decisiveness and compassion
Rigidity and inflexibility
Indifference and aloofness
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