OFT Rules Against Charging for Credit Card Use

The video discusses the practice of drip pricing in the airline industry, where customers are enticed through multiple web pages before the true cost is revealed. The Office of Fair Trading (OFT) deems this practice misleading and calls for transparency, especially regarding debit card charges. While some companies like trainline.com do not impose such charges, others like EasyJet and Ryanair do. The OFT's review of the transport sector suggests that debit card charges should be eradicated within two years, though not all companies are compliant. Legal action may be considered against those unwilling to change.

What is the main issue with drip pricing according to the Office of Fair Trading?

• It is only used by airlines.

• It is a new trend in online shopping.

• It is misleading and lacks transparency.

• It is too expensive for consumers.

Which company does not impose a debit card surcharge?

• EasyJet

• British Airways

• Ryanair

• trainline.com

What is the administration fee charged by Ryanair for each leg of the journey?

• £5.00

• £8.00

• £6.00

• £10.00

What is the expected outcome of the OFT's recommendations in the next two years?

• All companies will increase their charges.

• The recommendations will be ignored.

• Debit card charges will be eradicated.

• Only airlines will stop charging fees.

What action might the OFT consider against companies that refuse to drop debit card charges?

• Financial penalties

• Public shaming

• Legal action

• Offering incentives