Wells Fargo Fined $185 Million for Phony Accounts

Wells Fargo Fined $185 Million for Phony Accounts

Assessment

Interactive Video

Business

University

Hard

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The video discusses a bank scandal where thousands of employees opened fake accounts to meet sales goals. The management's involvement is unclear, as the bank neither admitted nor denied wrongdoing but expressed regret. Customers were charged fees for unauthorized accounts, leading to a $5 million restitution fund. Over 5,000 employees were terminated due to the widespread issue.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the primary reason employees opened fake accounts?

To gain promotions

To avoid layoffs

To receive bonuses

To meet sales goals

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How did the bank respond to the allegations in terms of admitting wrongdoing?

They admitted full responsibility

They denied all allegations

They neither admitted nor denied wrongdoing

They blamed external factors

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What did the bank set aside for customer restitution?

$10 million

$5 million

$20 million

$1 million

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What issue did customers face due to the fake accounts?

Increased interest rates

Credit score improvements

Unauthorized fees

Account closures

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many employees were terminated due to the scandal?

7000

5000

3000

1000