Case Studies of Stakeholder Engagement Methods

The video discusses various methods companies use to engage stakeholders in sustainability efforts, emphasizing the importance of stakeholder engagement. A case study of a financial institution highlights the challenges and benefits of engaging stakeholders. The video stresses the need for communication and feedback, explaining that stakeholder engagement is crucial for building relationships and understanding stakeholder needs.

Which of the following is NOT mentioned as a method for engaging stakeholders?

• Television advertisements

• Interactive feedback

• Online polls

• Web-based chats

What was the main issue faced by the financial institution in the case study?

• Poor brand value

• Inability to calculate carbon footprint

• Failure to engage stakeholders

• Lack of a sustainability program

What was the outcome when the financial institution finally engaged stakeholders?

• Stakeholders had read the CSR report

• Stakeholders were unaware of the sustainability efforts

• Stakeholders were uninterested in the engagement process

• Stakeholders provided valuable feedback

According to the stakeholder engagement mantra, what is the first step?

• Implement all suggestions

• Build relations

• Do no harm

• Communicate findings

Why is it important to communicate back to stakeholders after engagement?

• To maintain transparency and build trust

• To increase company profits

• To ensure all ideas are implemented

• To avoid further engagement