Nadella Says Children's Challenges Taught Him Empathy

The speaker shares his transformative journey after the birth of his son, Zane, who was born with cerebral palsy. Initially overwhelmed, he learns from his wife and community to adapt and support his family. This experience fosters empathy, which he applies in his professional life, emphasizing its importance in understanding customer needs and driving innovation.

What was the initial reaction of the speaker to his son's diagnosis?

• He immediately accepted the situation.

• He focused on adapting his life plans.

• He questioned why it happened to him.

• He was indifferent to the changes.

How did the speaker's wife respond to their son's needs?

• She continued her career as an architect.

• She hired a full-time caregiver.

• She decided to focus on caring for their son.

• She left the family to pursue other interests.

What prompted the family to move to Vancouver?

• A job opportunity for the speaker.

• The need for a better climate.

• A school focusing on neuroplasticity for their daughter.

• The desire to be closer to relatives.

What lesson did the speaker learn from his experiences with his children?

• The benefits of isolation.

• The need for strict discipline.

• The value of empathy and understanding.

• The importance of financial success.

How does the speaker view empathy in the context of business?

• As a personal trait only.

• As irrelevant to innovation.

• As an existential priority.

• As a secondary concern.