What is the primary focus of USAA when making decisions?
USAA's Cox on Driving Innovation, AI, Industry Disruption

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7 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Maximizing profits
Enhancing member experiences
Reducing operational costs
Expanding globally
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does USAA view regulation in the context of innovation?
As a barrier to progress
As a necessary protection for consumers
As an outdated system
As irrelevant to their operations
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a major challenge in transforming a business while maintaining current operations?
Poor leadership
Inadequate technology
Gravitational pull of business as usual
Lack of resources
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What mindset should leaders adopt to overcome the fear of failure?
Stick to traditional methods
Delegate all decisions
Focus on learning and discovery
Avoid taking risks
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is USAA's current focus in terms of technology investment?
Virtual reality
Quantum computing
Machine learning and AI
Blockchain technology
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does USAA plan to integrate technology with business strategies?
By keeping technology and business separate
By focusing solely on financial services
By creating business technologists
By outsourcing all tech needs
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a key indicator of success for USAA's long-term plan?
Increased market share
More physical branches
Development of business agility
Higher employee turnover
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