Thomas Cook desks empty at Gatwick after collapse

Thomas Cook desks empty at Gatwick after collapse

Assessment

Interactive Video

Architecture

University

Hard

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The transcript describes a traveler's experience with a delayed flight due to staff sickness. After arriving at the airport and checking in smoothly, they were informed of a delay and given a prepaid card for food. They were accommodated at a local hotel overnight. The next day, they faced further delays and decided to return home. The experience left them financially impacted and uncertain about future travel plans.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What time did the travelers arrive at the airport?

5:00 AM

6:00 AM

7:00 AM

8:00 AM

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why was the flight delayed until 5:30 PM?

Overbooking

Staff sickness

Weather conditions

Technical issues

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What were the travelers given to compensate for the delay?

A travel insurance claim

A free flight upgrade

A prepaid card for refreshments

A hotel voucher

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the travelers' plan after the bus failed to arrive?

Wait for another bus

Stay at the hotel longer

Return home on their own

Book a new flight

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How much money were the travelers out of pocket due to the situation?

£2000

£1500

£1000

£500