UPS Rankles Unions Amid Holiday Rush

The video discusses UPS's unionized workforce, particularly the Teamsters, and their hiring of part-time workers during peak seasons. This year, the peak season is shorter, increasing pressure on UPS's network. UPS plans to use part-time workers to drive their own vehicles for deliveries. The Teamsters have filed a grievance regarding this. Unlike UPS, competitors like FedEx and Amazon do not have unions for drivers. UPS has maintained a good relationship with the Teamsters, avoiding major strikes for over 20 years. The company is also implementing new technologies and automation with union approval to enhance its B2C e-commerce business.

What is the main reason UPS hires temporary workers during the peak season?

• To handle increased package volumes

• To train new drivers

• To replace full-time workers

• To reduce costs

How has the peak season changed for UPS this year?

• It has been shortened by two weeks

• It has remained the same

• It has been condensed by six days

• It has been extended by a week

What unique strategy is UPS employing with part-time workers this year?

• Training them for customer service roles

• Hiring them as full-time employees

• Allowing them to drive their own vehicles

• Using drones for delivery

What significant change is UPS planning to introduce next year?

• Saturday delivery

• Drone delivery

• Sunday delivery

• Overnight delivery

What has been the historical relationship between UPS and the Teamsters?

• Neutral with occasional disagreements

• Contentious with frequent strikes

• Hostile with ongoing disputes

• Amicable with no major strikes in over 20 years