Beauty salons reopen in Leicester

The transcript discusses the challenges faced by a small business during a prolonged closure period. The business struggled with financial burdens such as rent and software expenses while being unable to operate fully. Despite these challenges, the business is hopeful and ready to resume operations, focusing on popular treatments like eyebrow threading and microdermabrasion once restrictions are lifted.

What was one of the main challenges the business faced during the lockdown?

• Increased competition

• Lack of customers

• Difficulty in taking bookings

• Shortage of staff

What ongoing financial obligation did the business have during the lockdown?

• Rent and software costs

• Marketing expenses

• Employee bonuses

• Utility bills

Which type of treatment was the business unable to offer due to restrictions?

• Facial treatments

• Body treatments

• Nail services

• Haircuts

How did the speaker feel about the possibility of reopening?

• Hopeful and excited

• Pessimistic

• Anxious

• Indifferent

What preparations did the speaker make during the lockdown?

• Tidying up and ensuring safety measures

• Launching a new marketing campaign

• Renovating the salon

• Hiring new staff