Delta CEO Bastian on Pandemic, Outlook, Business Travel

The transcript discusses the impact of the pandemic on the business, highlighting a significant drop in revenue and the challenges faced by the travel industry. It outlines the current business status, future expectations, and the gradual recovery of the travel sector. The role of business travel and technology is examined, emphasizing the importance of human connection and Delta's mission to connect the world.

What was the initial impact of the pandemic on the business's revenue?

• Revenue doubled

• Revenue remained stable

• Revenue dropped to less than 5%

• Revenue increased by 20%

What is one of the main challenges for the travel industry during the pandemic?

• Inconsistent restaurant operations

• Lack of airplanes

• High fuel prices

• Overcrowded airports

By when does the speaker hope to see a return to a more normal state?

• End of 2021

• Mid-2021

• Early 2022

• End of 2022

How does the speaker view the role of video technology in business travel?

• As unnecessary

• As a complement

• As a temporary solution

• As a complete replacement

What is the mission of Delta according to the speaker?

• To reduce travel costs

• To connect the world

• To increase profits

• To expand globally