Man gets dozens of unwanted Amazon deliveries every month

Man gets dozens of unwanted Amazon deliveries every month

Assessment

Interactive Video

Information Technology (IT), Architecture, Business

University

Hard

Created by

Quizizz Content

FREE Resource

The video discusses the issue of receiving unwanted packages from Amazon, a problem faced by Rob Goodlow, a disabled veteran. This situation is linked to a scam known as 'brushing,' where companies send unsolicited items to boost fake reviews. The video explains the scam's impact on consumers and provides tips on identifying and reporting such scams. It also highlights Rob's approach to dealing with the problem by donating the items to Goodwill.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main issue faced by Rob Goodlow in the video?

He is receiving packages he did not order.

He is unable to order items online.

He is having trouble with his internet connection.

He is unable to return the items he ordered.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary goal of companies involved in brushing scams?

To write fake positive reviews using the recipient's name.

To gather consumer feedback on their products.

To improve their customer service.

To sell more products directly to consumers.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why are fake reviews considered harmful to consumers?

They increase the price of products.

They can mislead consumers into making poor purchasing decisions.

They reduce the availability of products.

They make it difficult to find products online.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you do if you suspect you are a victim of a brushing scam?

Contact the police immediately.

Ignore the packages and do nothing.

Report the shipments to the retailer and the BBB.

Keep the items and use them.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What precautionary step did Rob decide to take to avoid further unwanted deliveries?

He contacted the local authorities.

He decided to ship his orders to his mother's house.

He changed his home address.

He stopped using online shopping services.