What are some approaches to managing problem team members_

What are some approaches to managing problem team members_

Assessment

Interactive Video

Business

University

Hard

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The video tutorial discusses strategies for managing problem team members, emphasizing the importance of being specific about problematic behaviors rather than personal attributes. It highlights the need to provide feedback in a supportive environment and at an appropriate time. Respectful communication is crucial, and the focus should be on behaviors within the individual's control. The tutorial outlines steps to ensure clear communication and understanding between parties, aiming to resolve conflicts effectively.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step in managing problem team members according to the video?

Label the person as the problem

Ignore the problem behavior

Focus on the individual's personality

Be specific about the problem behavior

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is it important to choose the right time and environment to address problem behaviors?

To ensure the individual feels supported

To ensure the team disbands

To make the individual feel guilty

To avoid any discussion

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should be avoided when addressing problem behaviors in a team setting?

Using a civil tone

Criticizing the person directly

Proposing solutions

Ensuring clear communication

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a key aspect of treating problem team members respectfully?

Using a non-conflictive tone

Avoiding any discussion

Criticizing them in public

Ignoring their behavior

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the goal of ensuring clear communication with problem team members?

To create misunderstandings

To ensure both parties understand the issue

To avoid discussing the problem

To make the problem worse