Salesforce Platform App Builder Certification Training - Access Levels in OWD

The video tutorial explains various access levels for users interacting with data, including public full access, read, write, and transfer access, read write access, public read only, private access, and no access or view only. Each level provides different capabilities for managing records, such as viewing, editing, transferring, and reporting. The tutorial also highlights specific scenarios for cases, leads, and price books, emphasizing the importance of user roles and hierarchy in determining access permissions.

In the example provided, what actions can Andy take regarding case number 234?

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What restrictions apply to users with no access or view-only access?

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How does the hierarchy affect access levels for records?

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