Apple Carriers Not Paying Rebates, Frustrating Customers

The video discusses issues with Apple device rebates, particularly for iPads and Apple Watches, where consumers are frustrated by denied rebates. It highlights trade-in offers for the iPhone 13, which promised significant savings for iPhone 12 owners through partnerships with carriers like T-Mobile, Verizon, and AT&T. However, many customers have faced challenges with rebate denials, leading to dissatisfaction. T-Mobile attributes the issues to a bug and is working on a resolution. The video advises consumers to contact customer service for assistance.

In what ways has the rebate process affected the buying experience for Apple products this holiday season?

What advice does the author give to customers experiencing issues with their rebates?