Organizational Capacity for Change

The video discusses assessing an organization's readiness for change based on human skills, systems, and culture. It outlines eight dimensions of change, including leadership trustworthiness, follower trust, and change champions. The importance of middle managers, holistic thinking, and formal communication systems is emphasized. Accountability, ownership, and innovation are crucial for successful change implementation.

Why is it important to have formalized communication systems during the change process?

In what ways can an accountable culture contribute to the success of organizational change?