Small Businesses as a Big Opportunity for Scotiabank

The transcript discusses Scotiabank's focus on enhancing customer experiences, particularly in the small business segment, by partnering with market leaders like Cabbage. It highlights the bank's strategic partnerships with fintech companies such as Tangerine to advance online and mobile banking platforms. Additionally, the introduction of a digital factory in Toronto aims to streamline various customer processes, making banking more accessible and efficient.

How many employees are expected to be at the digital factory by the end of the year?

What processes are being simplified for customers according to the text?