Meeting Actions: How to get People to do Them

The video outlines six steps to ensure meeting commitments are met. It starts by identifying common issues with follow-ups and suggests being clear when assigning tasks. It emphasizes treating any ambiguous commitment as a no and writing down commitments. The video advises reviewing commitments at the end of meetings, sending personalized task lists, and sending reminders before deadlines to improve accountability.

What is the first step to ensure people remember their meeting commitments?

• Assign tasks without confirmation

• Send a reminder after the meeting

• Be very clear about the task and get a commitment

• Assume everyone will remember

How should you treat a response that is not an unambiguous 'yes'?

• As a confirmation

• As a maybe

• As a yes

• As a no

Why is it important to write down commitments during a meeting?

• To ensure everyone has a written record

• To show off your handwriting

• To make people feel guilty

• To make the meeting longer

What should you do at the end of a meeting to reinforce commitments?

• Go around the room and confirm each person's task

• Ignore the commitments

• Send a group email

• Assume everyone remembers

What is a recommended action to take 48 and 24 hours before a task deadline?

• Ignore the deadline

• Assign a new task

• Send reminders or visit their desk

• Cancel the task