Organizations as Processes: Understanding an Organization as a Set of Processes

The video explores understanding organizations as sets of processes, detailing the components of processes: inputs, controls, mechanisms, and outputs. It discusses two perspectives: organizing and value chain, comparing organizations to organisms. The video outlines typical processes in a value chain, including customer needs, R&D, sourcing, and marketing. It concludes with the importance of process mapping and optimization, referencing Lean and Six Sigma methodologies.

What are the four components of a process that need to be understood?

Explain the relationship between inputs and outputs in a process.

How can we view an organization from the organizing perspective?

What are some typical processes expected in most organizations?

What is the significance of the value chain in an organization?

Describe the processes involved in understanding customer needs.

What role do Lean and Six Sigma play in organizational processes?