How Scandal-Plagued Recruit Holdings Came Back From the Brink

The video discusses Recruit Holdings, a Japanese tech giant with a $46 billion valuation, aiming to attract the most consumers globally by 2030. The company faced a major scandal in 1988, leading to the resignation of the Japanese Prime Minister. Despite this, Recruit managed to recover by retaining customer trust and paying off debts. Today, it operates in three main segments: IT, a ribbon model for value creation, and staffing. Recruit's strategy focuses on ethical growth and global expansion, aiming to have the most users by 2030.

How did the scandal affect the reputation of Recruit Holdings in Japan?

What lessons did Recruit Holdings learn from its past experiences, particularly regarding trust?

What strategies did Recruit Holdings implement to regain customer trust after the scandal?