National Australia Bank’s Ross McEwan on Lessons Learned From the Past Crisis

The video discusses the economic recovery from the COVID-19 crisis, comparing it to the 2008 financial crisis. It highlights the importance of maintaining a strong balance sheet and supporting viable businesses. The discussion also covers the role of banks in reshaping capitalism, the impact of China-Australia relations, and the legacy of the Royal Commission on financial misconduct. The speaker emphasizes strategic planning and adapting to new opportunities, with a focus on technology and customer relationships. Interest rates and government support programs are also discussed, along with the outlook for economic recovery and bank profitability.

What are the indicators that suggest a business will survive an economic crisis?

How has the relationship between Australia and China impacted the banking sector?

In what ways can technology improve customer service in banking during a crisis?

What are the potential long-term effects of the current economic crisis on the banking industry?