What do you think the customer service people were complaining about?
SYND 23 5 73 10TH ANNUAL OAU CONFERENCE IN ADDIS ABABA

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5 questions
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1.
OPEN ENDED QUESTION
3 mins • 1 pt
Evaluate responses using AI:
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2.
OPEN ENDED QUESTION
3 mins • 1 pt
Why do you think the phrase 'He got off' is significant in this context?
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3.
OPEN ENDED QUESTION
3 mins • 1 pt
What emotions or reactions might the customer service representatives have felt?
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4.
OPEN ENDED QUESTION
3 mins • 1 pt
What could be the implications of customer complaints for a business?
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5.
OPEN ENDED QUESTION
3 mins • 1 pt
How does the word 'Because' contribute to the understanding of the situation?
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