H&R Block Gets Into Mobile Banking

Jeff Jones, CEO of H&R Block, discusses the launch of their new mobile banking platform, Spruce, amidst consumer financial anxieties. He highlights the company's strategic expansion beyond tax services through Block Horizons, aiming to serve small businesses and digitize tax experiences. Despite a competitive market, H&R Block leverages its brand trust and distribution network. The company also explores lending products and future financial trends like buy now pay later.

In what ways does Jeff Jones suggest that the competitive landscape affects H&R Block?

What types of lending does H&R Block currently offer, and how do they relate to the new Spruce platform?