William on final shift as air ambulance pilot

William on final shift as air ambulance pilot

Assessment

Interactive Video

Other

University

Hard

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2 questions

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1.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

What are some alternatives to saying 'sorry'?

I understand how you feel

Thank you for your patience

I appreciate your feedback

Let's work on this together

2.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Why might someone hesitate to say 'sorry'?

Fear of vulnerability

Concern about being judged

Belief that they are not at fault

Desire to maintain pride