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The video tutorial discusses the importance of empathy, encouraging viewers to develop a deeper understanding and consideration for others' feelings and perspectives.

What is the primary focus of empathy in communication?

• To dominate the conversation

• To avoid conflicts

• To understand others' perspectives

• To express one's own feelings

How can empathy enhance relationships?

• By promoting selfishness

• By creating misunderstandings

• By fostering deeper connections

• By encouraging arguments

Which of the following is NOT a benefit of empathy?

• Better understanding

• Stronger relationships

• Increased conflict

• Improved communication

Empathy primarily involves which of the following actions?

• Judging quickly

• Speaking more

• Ignoring others

• Listening actively

What is a key characteristic of empathetic communication?

• Interrupting frequently

• Being dismissive

• Showing genuine interest

• Focusing on oneself