United Airlines Eliminates Ticket-Change Fees

United Airlines has introduced a new policy allowing domestic economy and premium ticket holders to change flights without penalties. This move aims to boost ticket sales amid the ongoing COVID-19 pandemic, which has severely impacted the travel industry. United also plans to furlough nearly 3,000 pilots after government aid ends in September. Last year, U.S. airlines earned nearly $3 billion from ticket change and cancellation fees.

What new flexibility does the airline offer to domestic ticket holders?

• Free meals on flights

• Free standby and flight changes

• Priority boarding

• Extra baggage allowance

Until when is the airline extending its waiver for tickets?

• End of 2021

• End of 2020

• End of 2022

• End of 2019

What major challenge are airlines facing due to the pandemic?

• Boosting ticket sales

• Increased fuel costs

• Pilot shortages

• Airport closures

How many pilots does United plan to furlough?

• 1000

• 4000

• 2000

• 3000

How much revenue did US airlines earn from ticket change and cancellation fees last year?

• $3 billion

• $4 billion

• $1 billion

• $2 billion