Citizens CEO Says Credit Outlook Positive, No Recession Through 2020

Citizens CEO Says Credit Outlook Positive, No Recession Through 2020

Assessment

Interactive Video

Business

University

Hard

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The video discusses the current state of consumer credit, highlighting that while subprime lending faces challenges, super prime and high prime segments remain stable. It explores competition from fintech and big tech companies, emphasizing the importance of customer experience and technology adoption. The video also touches on industry consolidation, referencing recent major deals. Finally, it analyzes Federal Reserve policies, noting strong GDP but low inflation, and predicts interest rate trends.

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7 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What signs indicate that consumers may be financially stretched?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

How has the lending strategy of the speaker's organization been affected by market conditions?

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3.

OPEN ENDED QUESTION

3 mins • 1 pt

What competitive impacts are mentioned regarding affluent clients?

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4.

OPEN ENDED QUESTION

3 mins • 1 pt

What role does customer care play in the competitive landscape according to the speaker?

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5.

OPEN ENDED QUESTION

3 mins • 1 pt

What is the speaker's perspective on the Federal Reserve's current policy?

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6.

OPEN ENDED QUESTION

3 mins • 1 pt

How does the speaker view the relationship between GDP growth and inflation?

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7.

OPEN ENDED QUESTION

3 mins • 1 pt

What factors contribute to consumer caution in spending according to the speaker?

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