Rise in people facing Bankruptcy

The video discusses Sue's negative experience with a debt management company, where she ended up owing more due to added interest. An investigation reveals that many people using such companies face similar issues, with fees collected before creditors are paid. Citizens Advice calls for stricter regulations, highlighting unacceptable practices like cold calling and front-loading charges. The FCA is set to take over consumer credit regulation soon, but immediate changes are uncertain.

What are some of the practices that Citizens Advice deems unacceptable in debt management?

What does the investigation by Sky News reveal about the effectiveness of debt management companies?