What is Communicated During a Negotiation

The video tutorial discusses negotiation as a communication exercise, focusing on the exchange of information, offers, counteroffers, and alternatives. It explains the importance of reservation and target points, and how these affect negotiation outcomes. The tutorial also covers the use of explanations and social accounts to maintain relationships and influence perceptions. Finally, it addresses procedural aspects, emphasizing the skills needed for effective communication in negotiation.

What strategies can be used to maintain relationships during negotiations?

How can explanations be used to influence the other party's perception?

Discuss the importance of procedural matters in the negotiation process.