How Chat GPT can be used in Customer Service

The video discusses how Chatrapati can enhance customer service across various industries. It presents three scenarios: handling refund requests for online courses, addressing abandoned carts in e-commerce, and resolving delivery errors in the food industry. Each scenario demonstrates how Chatrapati can generate professional responses to improve customer satisfaction. The video concludes by highlighting the broader applications of Chatrapati beyond business contexts.

What should a company do when a delivery mistake occurs, according to the text?

In what ways can Chatrapati assist customer service departments?