Network rail boss won't take his annual bonus

The transcript discusses the disruptions in Britain's rail network over the festive season, highlighting delays and cancellations. The Network Rail chief executive decided to forgo his bonus due to the poor performance during this period. Despite a £200 million investment in engineering works, the failure to complete projects on time led to significant public dissatisfaction. An investigation is underway, and the rail system faces ongoing challenges to modernize.

What is being done to improve the railway system according to the text?

What was the public's reaction to the railway chief's holiday during the disruptions?