Meeting Goes Wrong: What to Do when Chairing Meetings

The video provides strategies for managing meetings that go wrong. It introduces the SCOPE process, which involves stopping, pausing, and clarifying the situation. The video suggests refocusing the meeting, introducing new voices, and using silence to regain control. It also covers setting ground rules, addressing disruptions, and the importance of apologizing if necessary. If all else fails, adjourning the meeting is an option. The video aims to equip viewers with strategies to handle challenging meetings confidently.

What is the first step to take when a meeting starts to go wrong?

Explain the 'scope' process mentioned in the video.

What should you do if the meeting is confused by multiple topics?

How can changing the physical arrangement of the meeting space help?

What are some potential outcomes of apologizing to the meeting participants?

What is the significance of taking responsibility for the meeting's conduct?

Describe a strategy to regain control of a meeting when it is not working.