How I survived getting fired after "my train was delayed". - German Listening Comprehension

Fred reports a train delay causing him to be late for work. Colleagues discuss his punctuality issues, noting it's the third time in three months. They consider possible reasons, including misreading the station display or personal issues. They decide to talk to Fred to understand his situation and offer support, rather than terminating him immediately. They emphasize fairness, maintaining a good working atmosphere, and addressing potential alcoholism as a disease, suggesting professional help if needed.

What is the significance of understanding the reasons behind Fred's behavior?

How do the colleagues view the importance of maintaining a good working atmosphere?

What considerations are mentioned regarding Fred's possible alcohol problem?