Uber Rolls Out Tipping Option in App

The video discusses Uber's strategic efforts to improve relationships with drivers, focusing on a 180-day campaign that includes tipping as a key feature. It highlights the competition between Uber and Lyft, noting that drivers often choose based on income potential and company care, with tipping being a significant factor. The video also addresses the high turnover rates among drivers and the challenges Uber faces in maintaining its workforce.

In what ways do tips influence drivers' perceptions of the companies?

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What challenges do companies like Uber face regarding driver turnover?

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