Wozniak Says Goldman Has Been Responsive to Apple Card Algorithm Issue

The transcript discusses an issue with Apple Card limits experienced by the speaker and his wife, which gained unexpected attention after a tweet by David. Goldman Sachs, responsible for the card, responded quickly, addressing concerns and improving customer support. The speaker emphasizes the importance of human interaction in customer service, especially in large companies like Apple and Goldman Sachs. Apple is praised for its effective customer support, while the speaker highlights the need for respect towards customers over corporate power.

What was the speaker's opinion on the effectiveness of algorithms in customer support?

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What did the speaker emphasize about the importance of customer respect?

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