AT&T To Pay $60 Million In FTC Settlement For Misleading Customers
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The FTC fined AT&T $60 million for misleading over 3.5 million customers about unlimited data plans. AT&T failed to disclose that data speeds would slow after 2GB of usage. The FTC's complaint, filed in 2014, highlighted that customers experienced significant throttling, affecting services like video streaming and GPS. As part of the settlement, AT&T must clearly disclose any data restrictions and set up a reimbursement fund for affected customers, providing bill credits or refund checks.
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2 questions
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1.
OPEN ENDED QUESTION
3 mins • 1 pt
What actions must AT&T take following the fine regarding its mobile data plans?
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2.
OPEN ENDED QUESTION
3 mins • 1 pt
How will the $60 million fine be used according to the FTC?
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OFF
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