Mastering Problem Solving: Four Key Steps for Success

The video tutorial emphasizes the importance of problem-solving skills in adapting to rapid changes. It outlines four key steps: defining the problem using the gap approach, diagnosing the cause by asking 'why' repeatedly, identifying the best solution through brainstorming and evaluation, and finally implementing and evaluating the solution to ensure the problem is resolved.

What is the first step in the problem-solving process?

What approach can be used to identify the gap between the current situation and the desired outcome?

Why is it important to diagnose the cause of a problem before jumping to conclusions?

How can brainstorming help in the problem-solving process?

What should be done after implementing a solution to ensure its effectiveness?