The Fed Should Start Raising Rates Now: Castilla

The video discusses how a community bank has embraced new technology to compete with larger financial institutions, focusing on customer engagement through social media and personalized interactions. It highlights the importance of gender diversity in banking and its impact on customer loyalty. The video also touches on the current interest rate environment and the bank's perspective on potential rate increases.

How has the adoption of new technology impacted customer engagement at the bank?

What strategies has the bank implemented to maintain regulatory compliance while being innovative?

In what ways has social media been utilized to promote the Citizens Bank brand?

How does the bank president's personal involvement in customer interactions affect trust?

What role does gender diversity play in the banking industry according to the interviewee?

What challenges does the bank face in attracting customers given the competitive landscape?

What is the interviewee's perspective on the current interest rate environment and its implications?