Portugal traveller details impact quarantine will have on his family

The transcript describes a traveler's frustrating experience with flight bookings and bureaucratic hurdles. The traveler discusses the impact on family, lack of guidance at the airport, and issues with reference numbers. Despite having vaccinations and tests, the traveler faced system failures and had to rebook flights, highlighting the need for better support and processes.

What impact did the travel issues have on the speaker's family?

What was the speaker's opinion on the systems in place for travel?