CLEAN : English independent bookshops reach customers in new ways during lockdown

The transcript discusses the challenges faced by bookshops during lockdowns, highlighting the confusion over essential services and the frustration of being overlooked. It compares the situation of bookshops to other shops that remained open and emphasizes the importance of lobbying for bookshops, especially with schools reopening. The transcript also addresses the impact of Amazon on small businesses and the resurgence of reading habits. It concludes with a discussion on Christmas shopping trends and the role of social media in promoting local businesses over Amazon.

How does the speaker describe the impact of Amazon on small businesses?

What is the significance of social media activity for book shops during the lockdown?

What concerns do people have regarding online shopping during the lockdown?