Investors Reward Sales Bump at MyTheresa

Investors Reward Sales Bump at MyTheresa

Assessment

Interactive Video

Business

University

Hard

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Quizizz Content

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The video features an interview with My Teresa's CEO, Michael, discussing the impact of the pandemic on the luxury market, emphasizing the shift to online shopping. The conversation covers My Teresa's competitive strategies, focusing on customer service and unique offerings. It highlights the importance of top customers, who contribute significantly to revenue, and discusses wealth distribution trends, particularly in Asia. The CEO notes a growing focus on sustainability and changing customer preferences in luxury retail.

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7 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

How has the pandemic influenced the adoption of online luxury shopping?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

What strategies does my Teresa employ to compete in the luxury market?

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3.

OPEN ENDED QUESTION

3 mins • 1 pt

How do luxury retailers view the importance of customer service?

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4.

OPEN ENDED QUESTION

3 mins • 1 pt

How concentrated is the customer base for luxury retailers according to the discussion?

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5.

OPEN ENDED QUESTION

3 mins • 1 pt

In what ways has the wealth distribution changed during the pandemic?

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6.

OPEN ENDED QUESTION

3 mins • 1 pt

What changes in customer behavior have been observed post-pandemic?

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7.

OPEN ENDED QUESTION

3 mins • 1 pt

What role does sustainability play in luxury retail according to the text?

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